We aim to dispatch all Ethny orders within 2 working days. However, this may be slightly longer during particularly busy periods or during vacation periods.
You will receive an email notification once your order has been dispatched.
Please make sure you send us a valid mailing address and a valid local telephone number for the recipient. We cannot be held responsible for items which do not reach the recipient due to incorrect details.
If you are not normally at home during the day please supply an alternative address such as your work address, or instructions on where your parcel can be safely left, for example with a neighbour. A card will be left to re-arrange delivery if no one is at home to receive your order.
All orders are sent via Royal Mail or by courier service.
UK (Excluding Islands*)
Free Standard delivery for all orders of £40 and over. **Royal Mail (3-5 days).
Standard Shipping -**Royal Mail (3-5 days) £3.95
Express Shipping - **Royal Mail (1-2 days) £5.95
* The Channel Islands and the Isle of Man are considered international delivery.
**Oversized or heavy items shipped with courier service (DPD, UPS, Parcel Force, Hermes, …etc)
Worldwide (exclusions apply*)
Free Shipping on orders over £150.00 (5-10 days)**
Standard Shipping - Royal Mail or courier service (5-10 days)** - £10
* For express shipping, countries not in the list ,or any specific requirement, please contact us for a quote of shipping cost incurred at firstname.lastname@example.org.
**Delivery time can vary depending on location.
For orders outside the UK the purchaser may incur additional import duties and custom charges. These are levied at the port of ingress and are the responsibility of the purchaser.
Please note: as all of our products are made from natural materials it is the purchaser's responsibility to check any import restrictions for the delivery country.